Information We Collect

When you browse, create an account, place an order, contact us, or otherwise interact with TAOISTEA, we may collect information such as your name, billing and shipping address, email address, telephone number, order details, account information, communications with us, and other information you choose to provide.

We may also automatically receive technical information such as your IP address, browser type, device information, referring pages, pages viewed, approximate location derived from IP address, and cookie or similar technology identifiers.

How We Use Personal Information

We use personal information to operate the website, process and fulfill orders, collect payment, provide customer service, communicate about orders, manage accounts, prevent fraud and abuse, maintain website security, improve our products and services, comply with legal obligations, and maintain business records.

Where permitted and with any consent required by law, we may also use contact information to send product news, promotions, or other marketing communications. You may unsubscribe from marketing messages using the unsubscribe method provided in the message.

Payments

Payments may be processed by third-party payment providers. TAOISTEA generally does not receive or store your complete payment-card number when payment information is entered directly into a payment processor’s secure system. Payment providers process information under their own privacy and security practices.

WooCommerce & Account Information

Our online store uses WooCommerce. To operate the store, we may retain information about products viewed, cart contents, orders, shipping and billing details, account information, and transaction-related data. This information is used to complete purchases, support customers, maintain order records, and operate the store.

Cookies & Similar Technologies

We use cookies and similar technologies that are necessary for features such as the shopping cart, checkout, account login, security, and site preferences. We may also use analytics or marketing technologies where enabled and permitted by law. You can manage cookies through your browser and, where available, through the site’s cookie-consent controls. Disabling essential cookies may affect website functionality.

Service Providers

We may share personal information with service providers that help us run our business, including website hosting, ecommerce, payment processing, order fulfillment, shipping, customer support, security, analytics, and email services. These providers receive information as reasonably necessary to perform services for us and are subject to their own contractual and legal obligations.

Legal & Business Disclosures

We may disclose information when reasonably necessary to comply with law, legal process, or lawful government requests; protect TAOISTEA, our customers, or others; investigate fraud or security incidents; enforce our policies; or complete a merger, financing, acquisition, sale, restructuring, or similar business transaction.

Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including fulfilling orders, maintaining transaction and tax records, resolving disputes, preventing fraud, enforcing agreements, and meeting legal or regulatory obligations. Retention periods vary depending on the type of information and applicable requirements.

Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No internet transmission, storage system, or security measure can be guaranteed to be completely secure, so we cannot promise absolute security.

Your Privacy Choices & Rights

Depending on where you live, you may have rights concerning your personal information, such as requesting access, correction, deletion, or a copy of certain information, or objecting to or limiting certain processing. You may also have the right to opt out of certain targeted advertising or other uses where applicable.

To submit a privacy request, please use our Contact page. We may need to verify your identity before completing a request. We will not discriminate against you for exercising applicable privacy rights.

Children’s Privacy

TAOISTEA is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the website. If you believe a child has provided personal information to us, please contact us so we can review and take appropriate action.

Third-Party Links

Our website may contain links to third-party websites or services. Their privacy practices are governed by their own policies, not this Privacy Policy. We encourage you to review the privacy information provided by third parties before submitting personal information to them.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices. The updated version will be posted on this page with a revised “Last updated” date.

Contact Us

For privacy questions or requests, please contact TAOISTEA through our Contact page.

Last updated: September 28, 2026.